Avenue Support
Manuals
Operational manuals for all Avenue Products
Software and Firmware Downloads
Get the latest software for your Avenue Frames and Modules. Avenue product serial number required.
Avenue PC Download
Get the latest Avenue PC. Requires Avenue PC serial number.
SNMP Resources
Documentation for controlling and monitoring Avenue systems via SNMP.
Other Downloads
9950 3G Up/Down/Cross Converter and Frame Sync Data Sheet
29 Sep 2014Avenue Simulator ReadMe
24 Oct 2013*Read this file on how to view simulated Avenue Modules.
AvenuePC Simulator files
29 May 2013- This file can be used to look at all the Ensemble Avenue Product
line and the menus that are associated with them. Please read
the Simulator read me file for instructions on how to view them.
Logo Converter - Macintosh 2.0.1
06 Dec 2017- 4K Logos no longer have faint lines at quad edges.
- Ability to set a poster frame for logo animations.
- Fixed some errors related to background preview images.
Logo Converter - Windows 2.0.1
06 Dec 2017- 4K Logos no longer have faint lines at quad edges.
- Ability to set a poster frame for logo animations.
- Fixed some errors related to background preview images.
Multiviewer 256 Source App Note
24 Sep 2014BIM and dwg files for system designers - Avenue frames
08 Jan 2013BIM and dwg files for system designers - sample of BrightEye units
08 Jan 2013CALM Act, Dialnorm and Audio Loudness Whitepaper
26 Apr 2012Test Pattern Generator Operators Manual
10 Sep 2014Test Pattern Generator Software 2.1.4
09 Dec 2016- For use with Avenue 7400/9400 and BrightEye 57 test signal generators.
- Added support for audio files with custom patterns.
- Adds support for VPID in RGB444 formats in 1080sf.
Support Articles
Avenue 7400 Module Firmware Release History
30 November 2009Avenue Module Firmware Upgrade Requirements
13 December 2007
You will need a 5030 or 5035 control module in the frame. Your PC can be connected directly to the Avenue frame your are working with, or to one of the other Avenue frames on the AveNet network. From this site, download the module software you want. Run Avenue PC and use it to upload the new software into the module.
Configuring an Avenue Module without the Control Module
13 December 2007
Switch the local/remote switch on the front edge of the module to local. Now the module use’s the settings that are set through the dip switches on front edge of the module.
Touch Screen Calibration
13 December 2007
After installing a new 5030 control module into a 3RU Frame with a touch screen it is necessary to recalibrate the touch screen. Go to the Configuration menu, then to the Touch Screen Calibration menu, press on the targets, then press Done.